Aicooma Approach

General aicooma approach

aicooma topics

Datacenter Operations

•360° approach - economic, technical and organizational aspects

•DC strategy

•DC assessment and choice of providers (RFP, RFI)

•Documentation

•Technical support during and after migrations

•Application Support &administration

•Project management

•Datacenter moves and transitions

•Virtualization

•Cloud operations

IT-Security

•Introduction of IT - Security standarts (e.g. ISO 27001)

•Security & Compliance Audits (ISO 27001, SOX)

•Data security

•Privacy, integrity and availability of data

•Protection from abuse of data and/or infrastructure

•Risk management

•Emergency planning

•IT_Security awareness measures for employees

•Continuous improvement of IT-Security

•Information Security as a service

•External "Datenschutzbeauftragte"

IT-Organisation

•IT Strategey

•Reorganizations

•Project management

•Interims management (operations viability)

•Introduction of best practice processes and frameworks (ITIL, CoBit, etc.)

•Negotation and conflict resolution

•Documentation of processes and structures (see also below)

IT Services

•Technical Desing of Web & Net Services

•Technical Revisioning

•Billing, provisioning and deployment

•Technical assessment and choice of content management systems

•general technical support in Project implementations

IT Financials

•IT Cost analysis: Services costs, Total cost of ownership, IT efficiency analysis

•Project controlling

•Outsourcing: make or buy analysis, requests for proposals

•Reporting: reporting guidelines, Definition of indicators/measures

•Review and design of contacts and service level agreements

•IT Financials as a Service (regular Financial Services)

Cross functional Service

•Due diligence

•Operational audits

•Interims Management

•Documentation

•Operations Viability

Your benefit

•Increases Productivity through continuous and optimized workfolows

•Decreases Costs through optimized planning of investments and structure of the organization

through ongoing evaluations and audits

•Overrun your competition through worldwide acceptend certifications and increased customer satisfaction

•Transparency for (internal) assessments via documented governance, culture and structures within your IT organisation

•Real Market view through vendor neutral consultants, who offer many years of experience and expertise